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Step 1
Ride your bike
If you have had a Dynamic Bike Fit with us within the last 2 years we'll refer to the notes in your fit history and chat with you briefly to update it. We'll then attend to your requests in a logical order based on the severity of the issue and time required to complete each task. If it's been more than 2 years or you've been injured since your last fit we suggest booking in for a Dynamic Bike Fit to ensure we have enough time.
If you haven't had a Dynamic Bike Fit with us before, we will evaluate the most serious of the issues you mention to us and focus on the most likely solutions. We apply the same attention to detail as our Dynamic Bike Fit, however, due to the limited time available and the lack of a pre-fit interview and physical assessment we cannot offer a money-back guarantee.
After any initial discussions we'll ask you to ride your bike on our indoor trainer. We will observe your position and cycling mechanics 'as is' before making any adjustments. What seems insignificant to you may be significant to us so we'll ask for specific feedback regarding the issues you have described. We'll then work with you to find as close to an optimal position as possible in the time available. Addressing each issue in a logical order and noting the results of each adjustment.